Privacy Policy

Vanguard Thread Privacy Policy

This Privacy Policy describes how Vanguard Thread-the “Site,” “we,” “us,” or “our”-collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase of Custom Fit products from the Site-collectively, the “Services.” For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer of our Tailored Leather Jackets, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read, understand, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you don’t agree to the terms of this Privacy Policy, please don’t use or access any of the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To offer the Services, we collect and within the last 12 months have collected Personal Information from various sources. What we collect depends on how you use our Services and our E-commerce platform. In addition to the specific uses described below, we may use information we collect about you to communicate with you, to provide the Services, to comply with any applicable legal obligations, and to protect or defend the Services, our rights, and the rights of our users.

WHAT PERSONAL INFORMATION WE COLLECT

We use the term “Personal Information” to mean information that identifies, relates to, describes, or can be associated with you.

  1. INFORMATION WE COLLECT DIRECTLY FROM YOU

Information that you explicitly provide to us through our Services includes but is not limited to basic contact information (name, address, phone number, email); order information such as billing address, shipping address, payment confirmation; Custom Fit Bespoke Sizing Data, namely specific body measurements provided for making Tailored Leather Jackets and Leather Dresses; account information; shopping information like items viewed and added to cart; and customer support information.

  1. INFORMATION WE COLLECT THROUGH COOKIES

We automatically collect certain information about your interaction with the Services (“Usage Data”) using Cookies. Usage Data helps us understand user interaction, including device information, your IP address, and details concerning your interaction with our E-commerce platform.

  1. INFORMATION WE OBTAIN FROM THIRD PARTIES

We may obtain information about you from third parties, such as vendors and service providers including, but not limited to, our E-commerce platform provider and payment processors that collect payment information for the purposes of processing your transactions while purchasing our Genuine Leather products.

HOW WE USE YOUR PERSONAL INFORMATION

Providing Products and Services (Contract Performance): We use your Personal Information to process payments, fulfill your orders (including Bespoke items), arrange for shipping, and manage your account.

Marketing and Advertising

We use your personal information to promote our goods and services, such as sending you communications about new Leather Bags and Tailored Leather Jackets. Security and Fraud Prevention: We use your Personal Information to detect and investigate possible fraudulent activity, protecting your Data Protection and account integrity. Communicating with you: We use your information to provide customer support and improve our Services.

DATA PROTECTION & SECURITY

We take various technical and organizational measures to ensure the protection of your Personal Information. Please note that no security measures are absolutely perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure during transit.

HOW WE SHARE PERSONAL INFORMATION

We may share your Personal Information with third parties, including vendors (such as payment processing, shipping), business and marketing partners, and in connection with a business transaction or to comply with applicable legal obligations.

YOUR RIGHTS AND CHOICES (ONLINE PRIVACY)

Depending on your location, you may have the following rights with respect to your Personal Information: Right to Access/Know; Right to Delete; Right to Correct; and Right of Portability. You also have the right to appeal a denial and to manage your communication preferences. We will not discriminate against you for exercising any of these rights.

CONTACT

Should you have any questions about our online privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please utilize the contact details for Vanguard Thread below:

Phone: +44 7503 017106

Email: contact@vanguardthread.com

Address: PO BOX 3748 Wokingham RG40 9UN

Website: www.vanguardthread.com

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